In the UNLIKELY event that you receive a FAKE, CLONED or COUNTERFEIT item, we commit to a 150% refund.
Items being returned for any other reason and not intact might not be collected or attract upto 30% restocking fees.
YOUR ORDER IS 150% INSURED!!!
All Items are eligible for returns and refund apart from items from the grocery category
Perishable goods cannot be returned except a valid reason is raised at the point of delivery with affirmation from the dispatcher.
Products that have been altered from their original or opened by an authorized person.
Products in beauty, health and personal care category.
Product with tampered or missing serial Universal Product Code numbers (UPC).
Jewellery, innerwear, bed sheets, lingerie and socks (except counterfeit/fake)
Books and CDs (except counterfeit/fake)
Products damaged due to misuse. (except counterfeit/fake)